Social/emotional support services and resources are available to families

We’ve seen a lot of changes and challenges in the last year. It can create a lot of stress and uncertainty for children and young adults. But we want our families to know we’ve got their backs.

FFCS has a network of staff members and resources to support the social and emotional well-being of our students. For some, that support might include new tools or the right strategies to help manage challenges or stress. Others might benefit from talking to someone outside of their friend and family circles.

“I encourage families to reach out to us and let us help connect with you with resources and services that will help support your student and family,” Elementary School Social Worker Melanie Capron said. “We can provide individual and group counseling to students, provide support to students in their classes and assist with crisis intervention as needed. We can also connect families with resources and services in the community.”

Supporting school success for your child

Whether your child is learning with us in school or off-site/remotely, this school year is different than any other. The Centers for Disease Control (CDC) has shared some ways you can help support your child during the school year. More tips for a successful school year are available on the CDC website.

  • Check-in daily with your child about how school is going and about interactions with classmates and teachers. Learn how they are feeling about their school setting and routine and reassure them that you, their teachers and school staff are ready to help them work through any uncomfortable feelings they may be having.
  • Changes in your child’s behavior may happen. Watch for changes like crying or irritation, excessive worry or sadness, unhealthy eating or sleeping habits, or difficulty concentrating, which may be signs of your child struggling with stress and anxiety. Reach out to your child’s teacher or school social worker or counselor for support.
  • Try to attend school activities and meetings. Our schools may offer more of these virtually. As a parent/caregiver, staying informed and connected may reduce your feelings of anxiety and offer a way for you to express any concerns you may have about your child’s school. But, you don’t have to wait for scheduled meetings to reach out to your child’s teacher, principal or support team. We’re here at any time to talk with you and help make school work well for your child.

We’re here to support you

Along with a social worker or counselor at each school building, students are supported by a team that includes a school psychologist and licensed mental health counselors. They work together to provide general counseling, crisis counseling and special education services.

It can seem daunting to know where to start. The best thing to do is to take the first step and reach out to your child’s teacher, counselor or social worker. They will help put you in touch with the resources you need.

“Every student is different and requires something different from me,” high school counselor Emily Miller said. “It is my job to figure that out and proceed as necessary. Working with teachers, administrators and other support staff is essential.”

Family Emergency Support and Counseling Resources

Local Counseling Resources

  • The “Healthy Me!” mobile app is available in the Apple Store or Google Play. It has resources for families with access to mental health and social services, doctor’s offices, education services and more.
  • Mental Health Association in Fulton and Montgomery Counties
    Phone: 518-762-5332
    307-309 Meadow Street, Johnstown
  • Crossroads Counseling Associates
    55 E. Main Street, Johnstown
    Phone: 518-736-1100
  • Family Counseling Center
    Phone: 518-725-4310
    11-21 Broadway, Gloversville
  • St. Mary’s Mental Health Children’s Clinic
    Phone: 518-843-7520
    4988 State Hwy 30, 3rd Floor, Amsterdam
  • Catholic Charities
    4 Nicholas Street, Johnstown
    Phone: 518-762-8313
    Kimball Street, Amsterdam
    Phone: 518-842-4202
  • Transitions
    Phone: 518-775-5384
    2736 State Highway 30, Mayfield
  • Arbor Counseling Services
    Phone: 518-620-1601
    1851 Riverfront Center, Amsterdam
  • Tammy Zumbo, LCSW-R
    Phone: 518-893-1687
    41 South Perry Street, Johnstown
  • Cynthia Aronson, LCSW
    Phone: 518-705-1042
    171 County Highway 142A, Johnstown

24/7 Crisis and Mental Health Support

Services for children, families and adults experiencing emotional and/or behavioral crises.

  • Montgomery County Crisis Services Hotline at St. Mary’s Healthcare: 518-842-9111
  • Northern Rivers: 518-292-5499
  • Suicide Prevention Hotline: 800-273-8255 or call 911
  • NYS COVID-19 Emotional Support Hotline: 844-863-9314

Grief Support Services

No cost support is available for grieving children, aged 3-17, who may have experienced the death of a family member or friend due to natural causes, illness, suicide, homicide or accidents.

24/7 ChildHelp National Child Abuse Hotline

Reach a professional crisis counselor who—through interpreters—provides assistance in over 170 languages 24/7 in the U.S. and Canada. All calls are confidential. Services include crisis intervention, information, and referrals to thousands of emergency, social service, and support resources.

National Domestic Violence Hotline

Advocates are available 24/7/365 to talk or text confidentially with anyone experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship.

COVID-19 Resources